Frequently Asked Questions
Family - FAQ's
WHAT IS THE DEPOSIT?
The deposit is 25% of your package. The deposit and a signed contract are due the day of booking to hold the date. The remainder of your balance is to be paid in full the week before your session.
DO YOU CHARGE A TRAVEL FEE?
I do not charge travel fees for session within the Albuquerque metro area. Outside of that area the travel fee covers my travel time, mileage, gas, and a hotel if needed. Travel fees vary based on your specific session.
HOW LONG AFTER THE PHOTO SESSION DO WE GET TO SEE THE PHOTOS?
I love sending you a sneak peek a few days after your session, usually around 2 photos, which you can download for sharing. The entire online gallery will be delivered 1 – 2 weeks after your session date.
HOW ARE THE PHOTOS DELIVERED?
Your photos will be delivered in an online gallery for you to download them directly to your device. If you want your images placed on a USB drive there is an additional fee of $20.
DO YOU OFFER ANY PRODUCTS LIKE PRINTS?
Yes, I highly recommend printing photos from your session. We all LOVE seeing the digital versions of the images, but the truth is that digital formats can fail. Most USB drive manufacturers estimate that their devices will last 10 years. Plus, what happens if your USB drive is stolen, deleted, or simply misplaced? This is why printing your photos is so important, even if you only print one! I make ordering prints simple, easy, and accessible to anyone you wish to share with. This means that, even if you personally don’t want prints, your mom, grandma, friends, cousin, auntie, etc.. can order prints once you share the online gallery with them.
WHAT SPECIFIC PRODUCTS DO YOU OFFER?
• Photo prints (canvas, acrylic, metal, wood) and framed
• Cards (Thank you, Save the date, Holiday)
• Keepsake wood boxes for yourself or gifts
HOW LONG DO YOU KEEP MY SESSION IMAGES?
The online gallery will be available for up to 1 year from your session date. I also keep an offline digital backup of your images for 2 years. If your USB drive fails, is stolen, deleted, or misplaced, you can always contact me for another USB drive. Most importantly, always backup your USB drive!
Set up your Family Session.
Want to talk in person or on the phone? Let's talk! Leave your information here or call, text, or email me!
Stephany @ 505-350-9815 or Hello@stpnm.com